We have just released Sumbolon 1.0.4. Although we’ve made some minor tweaks the real changes are elsewhere. In response to customer feedback we have made two changes
- We’ve increased the price to $29.99. Yes our customers said they thought it was worth more.
- We’ve introduced a 7 Day Trial period
The two things go together. We now Sumbolon needed to build a reputation, but it’s hard to do that with an app so squarely aimed at developers. Increasing the price (to where we’ve always thought Sumbolon deserved to be) wasn’t going to make that easier, so we’ve decided that it’s best to let the product speak for itself with a no risk trial.
We hope you decide to give the app a try…. our customer feedback has been overwhelmingly positive and we can’t wait for more of you to get back to what you do best; building great apps rather than trying to understand what the crash log says.
RED When Excited was founded in 1995 (almost 20 years ago now) by four guys who were building games on the Amiga. We shifted into game developer tools for that platform, in addition to taking on contract work in various internet projects including web-design. With the demise of the Amiga, not everyone wanted to switch to the PC and Windows so three of the founders bowed out.
The next period focused on just a few products (Familiar, and AD&D character manager) but really our bread and butter became web-design. Over the years as the field became more and more competative our activity became very hand to mouth. Although we were profitable, it was always difficult. Growth essentially stoppped for almost 10 years.
In 2010 we decided to start developing products again, and introduced iExpression. An iOS app that enabled our customers to update their ExpressionEngine sites while out and about. This product has never made, nor lost, a penny but convinced us that we needed to get back to our roots and build applications.
Since then we’ve experimented whilst continuing with our contract work. In 2012 we launched Cloud Mate
. It has been a huge success, and over the last 9 months the product and company has gone from strength to strength. In Decemeber last year we were able to stop taking on new web-development contracts.
With the new found freedom we started developing more tools. Just as we did in the beginning, we’ve been building tools we want to use. In the last two months Cloud Mate has been joined by Sumbolon
(Mac Crash log management and symbolification) and most recently Oyster
(regular expression or regex tester). We’ve started advertising. We are growing again. To this support this we’ve just hired our first new staff in 10 years. We are delighted that for the first time in our history we are able to hire someone who is not a developer but is solely focused on customer support.
Please join us in welcoming Olly onto the RWE team. Olly is going to look after product and customer support, as well as manage online content. He joins us fresh from college, is currently going through training on all of our products, and will start answering your suppport e-mails in early July.
We really can’t tell you how excited (red or otherwise) we are as we look ahead into the next few years, and just having new blood, new ideas, and a fresh perspective has already begun to impact our thoughts about new versions, new features, and even new products.
For now though, some of those will have to wait. Whilst our Mac products have required almost no changes to support 10.9 Mavericks, iOS 7 is a new beast. We are currently developing the designs for a long over due update to iExpression iOS, and we believe Apple has changed the iOS game in very very exciting ways. Cloud Mate iOS has been undergoing significant rework, and iOS 7 will have an impact on that too. Ahead of the public release, short of bug fixes and smaller features, this is what we are working on now.
So a huge thank you to all of our new customers, and here’s to the future. It’s red, and it’s very, very excited.
We are delighted to announce the immediate availability of Sumbolon. Sumbolon enables developers manage and symbolicate your Mac and iOS crash reports.
We created it because the whole process for Mac apps is significantly worse than that for iOS apps… and even that isn’t great. Sumbolon makes it as easy and drag and drop, with no searching around for obscure files yourself.
There’s a special introductory price of just $9.99, and you know your time is worth more than that!
There’s good news, and a little bad news. In the early hours of Saturday morning Cloud Mate iOS was updated with support for the iPad. The bad news is there was a bug with Google Drive support in the App, which causes it to crash. There have been some other more minor issues, and we’ve bundled a fix for all of these up, and shipped it to Apple for review. Hopefully those fixes should be available to you soon.
With the bad news out of the way, we wanted to let everyone know we’ve updated Cloud Mate’s page (click to view)
to match its prominance in our activity these days! We hope you like it.
We have just released Cloud Mate for iOS 1.1 (check your devices, but we’ve added a pass code protector and fixed a couple of bugs). In addition we have updated Cloud Mate for Mac to 1.4.7 fixing an issue with initial iOS sync that we couldn’t release until the iOS update was out there.
Cloud Mate for iOS 1.2 has already been submitted to Apple with some UX improvements and the introduction of Evernote support, we expect a delay of about 6 days before that gets reviewed.
We can’t thank everyone enough for their support, our customers are the best.